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Why I Turned Down My First Client Of The Year

Posted by nickb on Wednesday, January 14th, 2009

So the other day, I was contacted by a person who is an alternative medicine practitioner.  This person told me their site was underperforming and really wanted to boost it into overdrive.  I told them I’d take a look at get back to them.

No

I realized after reading their site that I probably would not be able to help them.  They had mixed a lot of politics into their business site.  I told the person that the only way I could help them if they separated their politics from their business.

Jeez Nick, Who Cares?

Even though I agreed with this person on most of their issues, they were very…blunt (a very nice word).  The problem is they named names and discussed issues in a way that could be a bit combative.  That’s fine for them to do, I respect them for taking a stance, but when I take on a client, my name is attached to their project.

My Choice

Ultimately, it’s my choice who I take on as a client. Not only do I want to reflect well on you, but I want you to reflect well on me and my future clients.  I was also raised with the concept of not mixing politics/religion into business, which I am still sticking to.

It doesn’t mean I don’t like you and wouldn’t want to grab a drink with you, I just can’t take your money.

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Comments

I feel the same way about taking on new clients. I also don't post my prices so that when those difficult to manage clients come around, I'm not pigeon-holed into charging the same rates for something that could potentially be twice the work.

I'm definitely coming back here. That was good stuff.

 
Nick Bostic

Nick Bostic

Nick Bostic

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